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Isaiah Barrett's avatar
Isaiah Barrett
New member | Level 2
5 months ago

Dropbox has charged my account $119 when I canceled my subscription last month

I went into my bank account today and noticed a charge of $119 that does not make sense. I canceled my dropbox account last month and I am still getting charged. How can I get a refund??
Cancellations and refunds
Cancelling
Refunds
Isaiah Barrett's avatar
Isaiah Barrett
New member | Level 2

It wasn't a support team, it was Dropbox just saying there would be a refund after I downgraded my account back to Basic

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hi Isaiah Barrett, do you see any information about a refund on the payments page on your account?

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