Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Hey @Keylargonancy, sorry to hear about this.
To get in touch with our support team directly, I would suggest opening a private browsing/incognito window and going to this page.
From there, you can insert your info and submit a help request.
Once you do so, please send us the ticket number for the communication as well, so we can look it up in our system.
Thanks!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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