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Dropbox Plus subscription discount

Dropbox Plus subscription discount

Jill B.16
Explorer | Level 3

Hi everyone,

I navigated to the Dropbox subscription page to purchase Dropbox Plus (£95.88), where a popup offered me 25% off for making the purchase 'now'. When I clicked 'Claim my discount', the page refreshed and the same price was displayed. I used the chat to ask about this, and a member of staff assured me that Dropbox Plus was £150, so the price was correct with the discount. I pointed out that this was not accurate -- (2TB is £95; 3TB is £199 - there is no £150 option), and he told me to email someone and hurriedly disconnected the chat. There seems to be no-one to email. I have screenshots of the popup, the cost, and a record of the chat. Can someone point me to a member of staff who would be able to apply the offered discount?

Thank you

11 Replies 11

Roman--
New member | Level 2

Sure, please do @Hannah

Megan
Dropbox Staff

Hi @Roman--, I just sent you an email, I'll see you there! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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    Megan Dropbox Staff
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    Roman-- New member | Level 2
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    Hannah Dropbox Staff
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