Plans and Subscriptions
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Hi everyone,
I navigated to the Dropbox subscription page to purchase Dropbox Plus (£95.88), where a popup offered me 25% off for making the purchase 'now'. When I clicked 'Claim my discount', the page refreshed and the same price was displayed. I used the chat to ask about this, and a member of staff assured me that Dropbox Plus was £150, so the price was correct with the discount. I pointed out that this was not accurate -- (2TB is £95; 3TB is £199 - there is no £150 option), and he told me to email someone and hurriedly disconnected the chat. There seems to be no-one to email. I have screenshots of the popup, the cost, and a record of the chat. Can someone point me to a member of staff who would be able to apply the offered discount?
Thank you
Sure, please do @Hannah
Hi @Roman--, I just sent you an email, I'll see you there!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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