Disappearing promo said valid until August but no longer exists less than 24 hours later.

[Deecupzxo]

I was looking at Dropbox plans last night and kept getting a pop up on https://www.dropbox.com/plans for 25% off Dropbox Plus. When I clicked on the pop up it took me to  dropbox.com/buy/plus but the total had the 25% discount applied.  It was going to be something like $116 for the year. I didn't have time to set it up last night and the promo said something about being valid until august 30 or something like that so I decided to do it today when I had more time but now I don't see the promo anywhere.

I was going to go with Dropbox because it seemed like the best option for the price, given the discount, but without the discount Google drive is cheaper so I might have to go with that instead. I don't understand why the promo said it was valid into august if it was going to be unavailable hours later. 

[Megan]

Hey @Deecupzxo, I hope you're doing well!

If you check your Dropbox-linked email address, do you see any emails offering you the discount? 

Just asking, because maybe you can receive it that way. Can you check, and let me know more? 

Keep me posted!

[kjsin1994]

This happens a lot. Dropbox puts up these fake promos and lies to people. Then they come to the forum, the dropbox employee ask for more details, and nothing happens. I can pull up 5 threads on that right now.

The same thing happened to me moments ago. I am LIED to at this point and won't be buying any dropbox plans unless they honored the advertisement.

I was just going back and forth with support for 20 minutes and the guy decided to disconnect. So I am extremely disappointed in dropbox, especially when you can buy dropbox plans at every price point through the lenovo market.

[Deecupzxo]

I didn't get an email. I don't have a Dropbox account - or didn't until I had to make one to post here. I was looking into buying Dropbox and the promo came up as a pop up when I went to https://www.dropbox.com/plans from a Google search. And then the pop up took me to dropbox.com/buy/plus but the price was adjusted to have 25% off.
Is there a way to buy Dropbox through this promo or not? Seems like false advertising to have the promo specify that it's valid into August and then have it set to disappear almost immediately. I wouldn't have left the page if I hadn't been mislead to believe I had over a month to make the purchase. Dropbox shouldn't be advertising like that if they don't plan on honoring the promo.

[Megan]

Hey guys, thanks for posting here! 

Can I send you an email, in order for us to have a closer look into this? 

Thanks!

[kjsin1994]

Feel free to send an email.

[Megan]

I just sent you an email, @Deecupzxo!

I'll be happy to see you there!

[kjsin1994]

@Megan I thought I was getting an email as well

[Megan]

Hey @kjsin1994!

No worries, I got you. I just sent you an email. 

See you!

[kjsin1994]

@Megan Greetings. I do not see emails from you or dropbox