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Re: Payment before end of year

Could I change my plan's renewal date?

bririshparade
Helpful | Level 5
‎12-17-2022 09:56 AM
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Our renewal isn't until March 2023. I would like to pay for 2023 before the end of the year and don't see how/where I can do that. Does anyone know?

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Mark
Super User II
‎12-17-2022 03:42 PM
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I'm afraid there is no way to change renewal dates without setting up new accounts


 


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7 Replies 7

Rich
Super User II
‎12-17-2022 10:25 AM
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@bririshparade wrote:

Our renewal isn't until March 2023. I would like to pay for 2023 before the end of the year and don't see how/where I can do that.

That's not possible. Dropbox will only charge you on your renewal date.

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bririshparade
Helpful | Level 5
‎12-17-2022 12:30 PM
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I wonder if we could change the renewal date?
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Mark
Super User II
‎12-17-2022 03:42 PM
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I'm afraid there is no way to change renewal dates without setting up new accounts


 


:penguin: - :penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Neversaynever
Helpful | Level 5
‎12-17-2022 11:49 PM
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I want to make an early payment to renew my yearly subscription. Is that technically possible?

Mark
Super User II
‎12-18-2022 03:06 AM
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Hi @Neversaynever 

No it isnt, sorry. 


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


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Neversaynever
Helpful | Level 5
‎12-19-2022 09:39 AM
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Why? This is the first time I hear about such a policy.

bririshparade
Helpful | Level 5
‎12-19-2022 10:15 AM
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Yes Odd that you can’t pay early.
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