Cancelling free trial

[Elizabeth155]

Hi there,

I know this topic has been discussed before, still I can't seem to manage to cancel my free trail. Hope you can help.

In my personal account, tab 'plan' I see the current plan is Dropbox Basic, and I also see Dropbox plus trail which ends on July 28. But there is no link to 'manage plan'. Just a link titled: 'learn how to manage your Apple App Store subscription'. This leads to a website which asks my Apple ID, which I do not have. What am I missing?

Elizabeth

[Nancy]

Hey @Elizabeth155! Welcome aboard the Community. 

It sounds like you’re currently on an in-app trial via iTunes. 

In this case, you’ll need to follow these steps to cancel your trial. 

If you’re still having trouble with this though, let me know.