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Forum Discussion

dpcrush2112's avatar
dpcrush2112
Explorer | Level 4
2 years ago

Cancellation of a Dropbox account but can't get it quite right.

I have tried many times to cancel my dropbox subscription and nothing has worked - I just keep getting billed monthly.  I got frustrated and deleted everything my dropbox account (probably a mistake)...
cancellations
  • Hannah's avatar
    Hannah
    2 years ago

    Not a problem, dpcrush2112, I'm glad to see you were able to figure it out!

     

    If you need anything else, please let us know.

     

    Have a great week ahead!

lorrainefourie5899's avatar
lorrainefourie5899
New member | Level 2
2 years ago

Good morning

I would like to cancel my Dropbox . I have gone on pension and no longer need the services.  I cannot find my  password to be able to cancel.

How do I obtain a temporary password?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi @lorrainefouriethen, if you don't know your password, you can reset it on this page and then login to cancel your subscription.

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