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Re: Can one upgrade from Dropbox Advanced to Dropbox Business Plus?

Can one upgrade from Dropbox Advanced to Dropbox Business Plus?

m3r
Helpful | Level 5

On this Dropbox help article it says:

 

Can I migrate an existing team to Dropbox Business Plus?

 

Yes, you can switch from your current plan to Dropbox Business unless you’re an existing Dropbox customer on one of the following plans:
  • Dropbox Standard 
  • Dropbox Advanced
  • Dropbox Enterprise

 

Does this mean that if you have a team on a Dropbox Advanced plan, you are not able to upgrade to Business Plus at all? So you would need to create a new Dropbox account, and manually migrate over the data and accounts? Why can you not upgrade seamlessly from Advanced to Business Plus, seems very stupid?

 

For what it's worth, when I go to Admin section and Billing, unlike what is described in the article above, it does seem to allow me to upgrade from Advanced to Business Plus - but I have not yet tried making that upgrade, but it goes as far as showing the prorated amount and a new Business Plus subscription starting if I were to click Confirm changes.

 

Please advise.

1 Accepted Solution

Accepted Solutions

Mark
Super User II

If it's giving the option to do so, I'd say yes, it will work - it's just an administrative change more than anything else. My guess here is the help article is outdated (which is quite common)


 


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2 Replies 2

Mark
Super User II

If it's giving the option to do so, I'd say yes, it will work - it's just an administrative change more than anything else. My guess here is the help article is outdated (which is quite common)


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

m3r
Helpful | Level 5

Yeah, I can confirm upgrading from Advanced to Business Plus worked fine.

 

The help article was clearly outdated.

Need more support?