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CHARGES

CHARGES

me999
New member | Level 2

OK, 

 

Our company has 1 account,   But we found out today that DROPBOX is Charging for everyone we invite 119.00 

 

Is this normal ? there was nothing that said they charge per invite ?

1 Reply 1

Rich
Super User II

@me999 wrote:

Our company has 1 account,   But we found out today that DROPBOX is Charging for everyone we invite 119.00


Dropbox doesn't do that. If you're on a Plus account and you're inviting others to a shared folder, you don't get charged again for each person you invite.

 

If you're on a Business account you would get charged for each person you invited to the Team, but the cost is very different and has a minimum of three licenses to start with so you would be paying much more than 119.00.

 

Use the credit card charge lookup tool to identify the account(s) that you're being charged for. If needed, contact Support to help resolve any billing issues.

 

To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

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    Rich Super User II
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