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rapidspider7's avatar
rapidspider7
Explorer | Level 3
2 years ago

Business Advanced I can not upload any file now

Now I and all my team member can not upload any file. We already paid this plan for dropbox concept "As much space as you need", but now we can not upload because it is over quota now. We already t...
Dropbox for Business
Storage
Uploading
khampeeaew's avatar
khampeeaew
New member | Level 2
2 years ago

My business advanced space is full too and waiting for more space.

Moreover on weekend I can not request any space because support doesn't work on weekend.

So my space will be full until Monday!!

Support don't give enough space for my team every time.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for providing your ticket ID and your patience so far rapidspider7 - much appreciated.

     

    I was able to locate it in our system and passed your comments on to the expert who's handling your case.

     

    They'll be getting back to you soon, but please let us know if you have anything else to add in the meantime. 

     

    For anyone who's still having issues with this, I'd recommend getting in touch with our support team directly as they'll be better equipped to assist further.

     

    If you end up doing this and get a ticket number from our system, you can share it with us here so that we can look it up as well.

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