Plans and Subscriptions
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Today I received 2x a 25% notification on the Annual Plus plan, getting approximately $89
I didn't find the discount and called the chat. They said there is no such discount and in short I was lying.
Did anyone get this discount too? Brazilian users mainly
Glad to help, @darkpatterns, and glad to see you're enjoying our Community!
I just sent you an email, so we'll continue there.
Thanks!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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I heard from Dropbox Support that this discount offer is only if you sign up for the annual plan. Oops, I guess they forgot to include that anywhere in the offer!
Now, I don't know if Dropbox is familiar with 16 CFR Part 233 -- Guidelines Against Deceptive Pricing or not?
[Retailers] should not ... make a “limited” offer which, in fact, is not limited. In all of these situations, as well as in others too numerous to mention, advertisers should make certain that the bargain offer is genuine and truthful. Doing so will serve their own interest as well as that of the public.
(✿◠‿◠)
Yes they do offer a pointless 25% discount which does not change the price at all. I was gonna buy the plan full price but I am not sure anymore
Hi @navidsamadi, welcome to our Community!
If you're having issues with that, let me know if it'd be okay to reach out via email.
Thanks!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi Megan, yes please reach out via email.
I just sent you an email @navidsamadi, I'll see you there!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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