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Forum Discussion

nuwen's avatar
nuwen
New member | Level 2
7 years ago

iOS Siri Shortcuts, Using “Get File” With Dropbox

I’m trying to use Siri Shortcuts on iOS 12 to share photos using a shared Dropbox folder. I’ve written a workflow that successfully saves selected photos from the iOS Photos app (or elsewhere) to a specific folder in Dropbox. The problem I’m running into is on the other end when I attempt to write a workflow that selects all photos from this folder and saves them to iOS Photos. It appears as though the “Get File” action in Siri Shortcuts doesn’t properly retrieve all files contained in a prespecified File Path when this action is used with a Dropbox location. Instead, the action returns a mostly white JPG with the name of the referenced folder displayed in the upper left hand corner. By contrast, “Get File” actions pointed at a specific iCloud Drive File Path properly return the contents of that folder. Am I doing something wrong or is Dropbox just not compatible with iOS Files / Siri Shortcuts?

Thanks,

Ben

  • As we expected, IOS 12.1 update has solved the issue. 

    Now, in Shortcus app, the action “Get File” with Dropbox, woks fine, as it dit in Workflow app in IOS 11.

    Great!!

  • palcaide's avatar
    palcaide
    Helpful | Level 7

    You’re doing right. Before update to IOS 12, Workflow app and Dropbox did work fine together, and automation in managing files for productivity were wonderful. But now, with IOS 12 Shortcuts app, this kind of automation is not possible with Dropbox. Till a fixing is done, I´ll move my main folders to iCloud Drive ☹️☹️☹️. Shortcuts still work fine there. I don’t like this, I prefer Dropbox, but it simply doesn’t work.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    Hi there, since iOS 12 and Siri shortcuts are relatively new, most likely there isn’t any integration or compatibility with the Dropbox mobile app.
     
    I’ll forward this suggestion to our dev team for their consideration in future!
  • Corey_CMPMS's avatar
    Corey_CMPMS
    Explorer | Level 3

    Follow up. But how did you write a workflow that successfully saves selected photos frfrom m the iOS Photos app? When I write the destination patch, Shortcuts is renaming the file to the last thing in the path. For instance in your example my shortcut would rename the file “photos” and put it in the “for sadye” folder. So then it won’t put any more files in there because it is renaming every file to “photos”. Any help would be appreciated 

    • nuwen's avatar
      nuwen
      New member | Level 2
      I ran into this as well. You need to add a “/“ to the end of the path so that the final segment is interpreted as a directory rather than a filename.
      • Gugavitrola's avatar
        Gugavitrola
        New member | Level 2
        You are a genius! Your tip worked perfectly! Tks a lot

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