Introducing Myself as your Community Manager

[AngieB]

Hello Business Team Members and Admins!

    I'm Angie Bossle, and I'm thrilled to represent the Customer Success team
    here at Dropbox on this Community Group. As a Customer Success Manager,
    my role historically has revolved around making sure you and your fellow
    business team members have a seamless Dropbox experience.

    But here in this group, I'm your friendly Community Manager!
    What does that mean? I'm here to foster a vibrant and collaborative space
    within our community. Whether you have questions, want to share success
stories, or simply want to connect with fellow Dropbox team members and admins, I'll be here
to help you along the way!

What I’ll be up to in this Group:

• Posting exclusive updates about Dropbox’s features
• Listening to your feedback and ideas
• Facilitating connections within the community
• Bringing you exciting events and opportunities

Essentially, I'm here to make your journey with us as smooth and enjoyable as possible. 

Now, I'd love to get to know each of you better! Drop a quick introduction below—share your role, your business aspirations, or even a fun fact about yourself.

Let's kick off some awesome conversations and make this community a place where we all thrive together - I'm excited to connect with each of you!

P.S. - make sure to Bookmark this Group so you can easily return!

[rich232323]

Hi Angie, 

I  am looking forward to working with you.  As a Desktop Manager at @BNP Media, I always look forward to the newest additions to the Dropbox environment.  I am always open to help test and troubleshoot new products. 

--Rich

[AngieB]

@rich232323 nice to meet you! Always happy to have engaged customers involved on the ground level of new features. If you're interested in participating in a beta for Microsoft Co-authoring, we'd love to have you!

A quick snippet about the opportunity from our 2024 Spring Release: Real-Time Co-Authoring (beta): One of Dropbox’s most-requested features ever, Co-Authoring allows multiple team members to collaboratively edit Word, Excel, and PowerPoint files from desktop, web, and mobile, natively within Dropbox. You can also see who’s in the document and where they’re editing in real-time, so everyone is working off the latest version. Now teams can finally put an end to conflicting copies.

To sign up for the beta and learn more about Dropbox and Microsoft, you can reach out to your Account Team, or visit dropbox.com/app-integrations/microsoft.

~ Angie

[rich232323]

Yep! I have signed up, and I have reached out to my rep to add the feature. Looking forward to testing it, as it's an important part of our workflow.

[Shogun1989]

Nice to e-meet you

[AngieB]

Nice to e-meet you too! Welcome to the Group!

[AngieB]

Hey @rich232323 I heard through the grapevine your team was enabled for the Beta - our teams will benefit from your use and feedback!

[diana310]

Hi Angie,

I’ve implemented and used Dropbox at multiple organizations. I now run a consulting business and want to use Dropbox as my base of operations. One of the challenges is that I have a career’s worth of Dropbox files that need to be reorganized to support my new business model. I’m an information scientist and recognize the enormity of this task. What resources does Dropbox provide to assist? I don’t know if this is the kind of case study that you’re seeking, but if it is, I would be a grateful test case.

[AngieB]

@diana310 it's nice to meet you! Happy to hear you've worked with Dropbox in so many places, and that it's worked for you over the years!

What you're describing (organizing and moving data around) is never fun, and can feel daunting for sure! We have a few tools I want to call out that are likeliest to help you in your quest to tidy up your Dropbox environment:

1. Naming Conventions

• Naming conventions help you rename files and organize folders within your Dropbox account. Applying a naming convention helps maintain consistency with your Dropbox content, giving files you choose uniform names for easier sorting and navigation.
  • Some use cases include:
    • You want to add the keyword “final” to easily sort by finalized file documents 
    • You want to customize how their files are sorted based alphabetically so he specifies the order in which the files will appear.

2.  Multi-File Organize

• You can categorize and sort multiple files at the same time based on dates, keywords, or level of file activity.
• All sorting can be previewed and verified before files are moved.
  
  

3. Smart Move ( a feature within Multi-File Organize)

• Smart move provides intelligent recommendations for how you should organize your files. You will be given the recommendation and then approve if the files should be moved. This helps you save time with the set up — limiting cost to engagement. 
• Quick and easy organization with little upfront work and decision-making. Dropbox does the work for you with single-click recommendations. 
• Minimize time and mental energy needed to organize with intelligent recommendations for how a mountain of files should be grouped together
• Know everything is in its place with the reassurance that you can preview first and undo changes if it doesn’t turn out right.
• Once completed, you will be able to navigate to and find content faster.

• Some use cases include: 

• You onboard a new client and start to receive all of their new files. To organize, you use Smart Move to quickly assign the files into their appropriate folders. 
• You want to organize your files but don’t know where to start. Use Smart Move to offer suggestions on how to group your files. 
  

4. Automated Folders

• You can create folders that automatically perform specific tasks like converting, categorizing, sorting, or tagging.
• Every time a file is added to an automated folder the designated action occurs.
• All automated folders can be created and viewed in a centralized dashboard.

Hopefully this helps get you where you need to go @diana310 , but if you're also in need of a change to your business plan with Dropbox, let me know and I can facilitate having someone reach out to you for further discussion!