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"Save to Dropbox" pops up when I'm trying to click on a thumbnail to enlarge it on a web page

"Save to Dropbox" pops up when I'm trying to click on a thumbnail to enlarge it on a web page

ekcarp
Helpful | Level 6
Go to solution

Dropbox recently has started behavior on Windows 11 where when I attempt to click on a thumbnail photo to enlarge it for viewing -- such as a picture in a post on social media -- it pops up a "Save" button, which may save the photo to my Dropbox files if I don't catch it before I click. 

When I right click on the pop up "Save" button, there is an entry on the pop up Windows menu called "Save to Dropbox Beta." 

I'm clicking things quickly to see what they are, so it's very annoying to have a pop up button suddenly appear under my cursor, saving the photo instead of enlarging it. Some of these photos I definitely DON'T want to save. How do I turn this off? I don't see anything about it in Settings.

1 Accepted Solution

Accepted Solutions

ekcarp
Helpful | Level 6

That was it! Apparently when I installed Dropbox on my new laptop, it added a "Save to Dropbox" extension to chrome. I've deleted that.

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6 Replies 6

Jay
Dropbox Staff
Go to solution

Hi @ekcarp, thanks for bringing this to our attention.

 

In order to understand what you're seeing, could you attach a screenshot showing this behavior?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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ekcarp
Helpful | Level 6
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dropbox-screenshot.jpg

Jay
Dropbox Staff
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What browser are you using when viewing the page which shows this prompt?

 

Does it occur with other browsers, or in incognito mode?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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ekcarp
Helpful | Level 6
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I'm using it with Chrome. I don't see it happening when I try an incognito window nor with Edge.

Megan
Dropbox Staff
Go to solution

Hi @ekcarp, since you don't notice this behavior on any other browser, would you mind checking if you have any installed extensions in Chrome, that could be causing this? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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ekcarp
Helpful | Level 6

That was it! Apparently when I installed Dropbox on my new laptop, it added a "Save to Dropbox" extension to chrome. I've deleted that.

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    ekcarp Helpful | Level 6
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    Megan Dropbox Staff
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    Jay Dropbox Staff
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