We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

ekcarp's avatar
ekcarp
Helpful | Level 6
11 months ago

"Save to Dropbox" pops up when I'm trying to click on a thumbnail to enlarge it on a web page

Dropbox recently has started behavior on Windows 11 where when I attempt to click on a thumbnail photo to enlarge it for viewing -- such as a picture in a post on social media -- it pops up a "Save" ...
Microsoft
Third Party Integrations
Web
  • ekcarp's avatar
    ekcarp
    10 months ago

    That was it! Apparently when I installed Dropbox on my new laptop, it added a "Save to Dropbox" extension to chrome. I've deleted that.

ekcarp's avatar
ekcarp
Helpful | Level 6

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
11 months ago

What browser are you using when viewing the page which shows this prompt?

 

Does it occur with other browsers, or in incognito mode?

  • ekcarp's avatar
    ekcarp
    Helpful | Level 6
    10 months ago

    I'm using it with Chrome. I don't see it happening when I try an incognito window nor with Edge.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      10 months ago

      Hi ekcarp, since you don't notice this behavior on any other browser, would you mind checking if you have any installed extensions in Chrome, that could be causing this? 

      • ekcarp's avatar
        ekcarp
        Helpful | Level 6
        10 months ago

        That was it! Apparently when I installed Dropbox on my new laptop, it added a "Save to Dropbox" extension to chrome. I've deleted that.

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!