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Jkokoski's avatar
Jkokoski
Explorer | Level 3
2 years ago

Trouble opening a PP in Dropbox.

Hi. I use Dropbox for work and have a corporate account through Microsoft. When I attempt to open a PP to edit it I only have the option to preview. The option to "open with PP online' is no longer t...
Microsoft
MS Office
Website
Jkokoski's avatar
Jkokoski
Explorer | Level 3

Unfortunately yes I cleared all cache and cookies and tried a different server. I am on a Mac as well. It was working earlier this week but now it is not. I also tried it on two different computers. 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Jkokoski, are you on a Dropbox Business team? Do they have the necessary Microsoft license to have files edited online?

  • Jkokoski's avatar
    Jkokoski
    Explorer | Level 3
    2 years ago

    Yes I do. I have dropbox for business and have all license through them as well. It was working before and now only Power Point is the problem.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey Jkokoski, just to confirm, you said that only PowerPoint is the issue; do other Office files work as normal?

      • Jkokoski's avatar
        Jkokoski
        Explorer | Level 3
        2 years ago

        Yes all others are working fine. 

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