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Sync and backup problems with DataVault

Sync and backup problems with DataVault

Rexthewolf
Helpful | Level 6
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Hi 
First post - hope someone can help

 

I've been using DataVault for many years for storing passwords and other information. It has some form of integration with Dropbox to allow it to share data between my Android phone and tablet. Up to recently it has worked perfectly - but no longer.

 

When I add additional information to my Datavault on either my android tablet or android phone it will no longer sync nor can I backup to Dropbox. Dropbox is installed on both devices with the same login details but I keep getting the message


Dropbox Exception:com.dropbox.coreNetworkIOException:handshake failed. 
 
How do I fix this? Many thanks in anticipation.
 
33 Replies 33

Rexthewolf
Helpful | Level 6
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In a second email I received from DataVault, they said the their tech/development guys were based in Ukraine and that was the cause of the delays. If that is the case, customers might have been more sympathetic, but this excuse was only offered many weeks after first complaints. I have bought 2 additional apps until I found one I was happy with. Their response isn't good enough 😕

gadgets906
Explorer | Level 3
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What apps did you find? Interested in transitioning. 

Rexthewolf
Helpful | Level 6
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The one I have settled on is called SafeInCloud. It syncs via Dropbox etc and you can import your old DataVault data - good once you get used to it. Also tried Password Safe I didn't like it so much but just my personal preference. But.... 

THERE IS A NEW VERSION/FIX FOR DATAVAULT ON THE PLAYSTORE TODAY

I've downloaded and installed and it appears to sync OK but I've not fully checked it out yet. WOULD be interested in hearing other folks experience of it but for now I'm sticking with SafeInCloud as I know it works properly 

Rexthewolf
Helpful | Level 6
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THERE IS A NEW VERSION/FIX FOR DATAVAULT ON THE PLAYSTORE TODAY

MegaloMegaloDon
Helpful | Level 5
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My Playstore still shows the last update as April 18, 2018

 

I have this version 

Password Manager Data Vault +

KWEtch
New member | Level 2
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I just purchased a new samsung s22 ultra and after converting over I have just experienced the dropbox handshake you folks are talking about. I have been using DataVault, without any problems really, since it first came out. Looking forward to the patch you are referring to.

thanks for posting this.

Rexthewolf
Helpful | Level 6
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Maybe you need to update Playstore, mine shows Ver 6.3.9 updated 18th  May 2022

NickDV
Explorer | Level 3
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Just updated datavault on Play Store and all is back to normal.  

Glad I waited before jumping to another app.  Especially as the reason they were delayed was due to the war in Ukraine. 

I've used this app for many many years. Didn't mind waiting a few weeks and keep them under those circumstances.  

 

KWEtch
New member | Level 2
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Just signed in to DV. all works again

 

thanks

James_W
New member | Level 2
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I signed up on 09/04/24 for Trial Datavault+ backup to dropbox 4.99/year on Google Play
I get this synching error message when I open DATA VAULT: Check Dropbox Error:com.dropbox.core.InvalidAcce ssTokenException: ("error": (".tag":"expired_access_token"),"erro r_summary":"expired_access_token/
IS IT DATA VAULT OR DROPBOX ISSUE?
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    James_W New member | Level 2
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    Mark Super User II
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    Rexthewolf Helpful | Level 6
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