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Forum Discussion

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey @Trevor147, thanks for reaching out to our Community.

 

How did you originally connect this device to your Dropbox?

 

Can you disconnect and re-connect it, to see if that helps?

 

Also, there's an older thread about a similar issue, which you can take a look at, in case there's some useful info there as well.

 

Let me know how it goes.

Trevor147's avatar
Trevor147
Explorer | Level 3
9 months ago
Hi Hannah, I’m home again, and working on Dropbox. I’ve cleared the Cache, still no good I’m afraid. Can you advise what the latest Dropbox update is please? It’s strange it was working and now isn’t. Thanks Trevor
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Sorry for jumping in here, Trevor147. Can you please clarify the mode you’ve set your device to, so that zacw can look into this, too? 

    • Trevor147's avatar
      Trevor147
      Explorer | Level 3
      9 months ago
      How Nancy, where can I find out what the Mode is set to please?

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