We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Thanks for the update, Trevor147.

 

Have you tried clearing out the Dropbox app's cache, to see if that helps?

 

You can do so, by tapping on "account", then on the gear icon and then on "clear cache".

Trevor147's avatar
Trevor147
Explorer | Level 3
9 months ago
Hi Hannah, no I haven’t so thank you and I’ll try that. Il away playing for the next 10 days, I will do try the cache clear as soon as I’m back and will let you know how I get on. Many thanks - Trevor

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!