We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Ilanga Eyewear's avatar
Ilanga Eyewear
Explorer | Level 4
2 months ago

My Excel formulas don't show properly on Dropbox.

My team and I work on a shared excel spreadsheet on dropbox.

Recently we have had the issue that our formulas do not want to pull through correctly.

The formula's solution only loads in when my the page is refreshed.

Can someone please advise on how to fix this?

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hey Ilanga Eyewear! Thanks for posting here today. 

     

    Does this happen at Excel for the web on www.dropbox.com or while you edit your Excel files via the desktop app instead?

     

    Can you send me a screenshot of what you see on your end before refreshing the page and after? Feel free to hide any other data that may be showing.

     

    Ping me when you’re ready.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        Thanks for the clarification! Is this something you experience on a different browser or via incognito window?

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!