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Forum Discussion
Logic Pro files disappearing
I got a new macbook (M2) and migrated from my old macbook (2019 intel). Initially I set all of my dropbox folders to online only so I could then manually select what I wanted to keep local. ...
Hannah
Dropbox Staff
Dropbox StaffSorry to jump in here, doppyjoe.
If you manually right-click on a folder and mark it as 'available offline', can you then open it and the files inside?
Hannah I’ve already mentioned this in my previous messages. When I sync locally the files do not appear.
- Nancy
Sorry to jump in too, doppyjoe.
Out of curiosity, when did you start having this issue exactly? Were there any updates on your device/Dropbox app/Logic Pro app right before the issue occurred? Has this been happening, in general, since getting your new Mac computer?
Do you have any other Logic Pro files outside Dropbox that can be opened with no issues at all?
Finally, what's the app version and syncing status of your Dropbox app at the moment? Is your local Dropbox folder located in ~/Library/CloudStorage?
Nancy Hi,
This issue started when migrating to the new mac.No issues with any other logic projects in or out of dropbox, only the ones that have disappeared (see image with folder '06' for example).
I had the latest version of dropbox on my last mac, but for some reason when migrating to the new one from that backup I seem to be back on the version of dropbox before that update.
I've not updated it as I do not like how the update was randomly changing files to online only without my permission and would no longer allow me to access logic file via the 'recents' section when right clicking on the app.
But I imagine you're going to suggest to do the update? ; D- Nancy
Hi again!
For now, while we troubleshoot this, I’d recommend holding off from updating to Dropbox for macOS on File Provider.
There are a couple more things I’d like us to check next; can you please open your selective sync settings and uncheck the folder that contains the files that are missing from your desktop app, when making them offline? Please wait for the folder to be removed from your app and after that, please select the folder again, and wait for it to sync back to your Dropbox app. Do you see the files now?
If not, open your web account and check whether these files have any of these characters in their filename or if there are any spaces at the end of their name. I’d like to make sure there’s nothing preventing them from syncing.
Let me know how this goes.
SAMEEEE!!! Did you solve this? I'm not even given the option to update to the Mac version.
