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Forum Discussion
I'm having issues editing and opening Excel files
Hello,
I have a business account to share with other Co Workers and we save a lot of Excel Sheets. Some have multiple pages to them and talk to external links. Up until recently has worked perfect for us. As of lately a few issues have developed.
1) If you are in a file that has several excel files and you open one, you have a tuff time opening another excel file from with in the same parent file. Takes a long time to open if it opens at all. Sometimes you have to close the primary file then your additional file will open.
2) Used to save and close a file and the icon would be the Excel icon, Now when it closes it will show a page within the file as the icon.
3) Used to be able to edit an excel file in Android phones. Now with the Samsung S24 you play a never ending game of logging into Dropbox its self and will not let you edit and save like before. Pushes to One Drive.
I have checked the obvious things
- Jay
Dropbox Staff
Hi Hondascool, thanks for bringing this to our attention.
For 1 and 2, are you opening the Excel file on your computer or the Dropbox site?
Do you have the Excel app installed on the Android phone? If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the Dropbox app, rebooting the device, and re-installing it to see if this helps?
This will help me to assist further!
