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I'm getting an error there's an issue with Dropbox and Google's regulations when opening Word files.

I'm getting an error there's an issue with Dropbox and Google's regulations when opening Word files.

Mike4485
New member | Level 2

Hello,

I am contacting you because when I want to open a Drobox file by doing "open in" Word for example, it displays an error message and how the Dropbox request does not respect Google's regulations (attached is the screenshot of the error message). However, it works very well on my laptop.

I checked and JavaScript is allowed in the browser which is Chrome. Has this already happened to one of you?

Kind regards.

Mike

1 Reply 1

Nancy
Dropbox Staff

Hi @Mike4485! Thanks for posting on our forum today. 

 

Are you getting the same error on multiple browsers/incognito window? 

 

Other than that, you can attach your screenshot here by clicking on the button below: 

 

 

Let me know when you have more updates.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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