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Moseph65th's avatar
Moseph65th
Explorer | Level 3
2 months ago

How do I get support for a third party application that I did not create?

I am trying to use a third party app that I did not create to access Dropbox files however the files are coming up as encrypted. 
I need to be able to use these files in a remote location by mapping them to a network drive which I am doing through the CloudMounter application, however the application I am then trying to use cannot access the files directly as they are appearing encrypted 

Third party apps
Third Party Integrations
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 months ago

    That is something you'd need to discuss with the developer of the app itself I'm afraid. It is the app which does the transfer between software. 

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