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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Thanks for the info, I'd recommend checking with WD support on this matter, since they may need to make some changes to their app in order to connect to the Dropbox API.

dropaet's avatar
dropaet
New member | Level 2
5 months ago

Greetings! Is any news about this trouble? I have the same issue on my WD MyCloud PR2100 OS 2.42.115 

Sync stops several days ago and could not start again. I have prepaid Dropbox account and needs to use it to the end on this device! 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hi dropaet, we've not received any further reports on this matter from other users. I'd recommend checking with WD directly to see what information they can provide to assist with the connection.

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