You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Google Sheets & Slides crashes with Chrome browser
Hoping someone can help as Dropbox is saying this is a Chrome issue and can't resolve.
My company uses Dropbox for files. I open excel & powerpoint files from dropbox.com to google sheets & slides. Once I start typing in the google sheets or google slides file, it immediately crashes Chrome. With Google Docs, this isn't an issue with Chrome. It apparently is not an issue with anyone else in the company editing the dropbox.com files using google sheets or slides.
Noting, I don't have any issues editing google sheets or slides in Safari with dropbox files, but I would like to avoid using more than one browser at work as we use a lot of Google applications and really only use Google.
I've already done the following:
- Uninstalled and reinstalled Chrome
- Cleared cookies and cache
Thanks for the help in advance!
- Nancy
Dropbox Staff
Hey splouffe, and thanks for posting on our Community.
Is there any chance you may have any browser plugins enabled at the moment? The issue you're experiencing may be the result of a security setting or a plugin that you have installed on your browser.
Also, if you’ve already contacted our support, can you send me the ticket number from your convo, so that I can take a look?
Give me a nudge when you have more updates!
Hey there,
I am in the exact same situation. In Safari it works, but I cant export the documents...
Using an 2021 M1 MacBook Pro- Nancy
Hey JulianRauch, thanks for joining the discussion!
Have both of you tried to disconnect the integration and re-connect it through the Connected apps tab on www.dropbox.com? You can also check our App Center.
If not, please give that a shot and let me know how it goes.
