Files by third party apps are giving me errors after upgrading from Plus to Business

[fransvandervleuten]

Hello,

I recently updated my Plus (free) plan to a Dropbox Business plan for business reasons. As a graphic designer I am struggling with Adobe After Effects, Illustrator and Indesign links which are giving me a lot of different errors, still. Even after reaching out, nothing has changed. I can't open projects anymore, which need to be opened. It costs me hours and hours of work, I am totally fed up with this. Please help me.

Here a video of some of the error's I get: https://www.youtube.com/watch?v=-DiO6NnKF8w. 
 

It is error after error, I can not even work with these files anymore. The errors keep coming.

Here are some screenshots:

 

Again:
- This has NOTHING to do with Adobe After Effects Beta. Problems in the normal version are the same.

- Files I made AFTER the change from Plus to Business have no problems, so it seems to be a pathing problem of some sort.

I demand:

- A solution to this problem
- Reimbursement for expenses incurred by me
- Refund of Dropbox of the past months

Please give me a call to figure this out, because I am in deep trouble with my clients now. I don't know what to do anymore.

Frans [removed]
[removed]

[personal info removed per the Dropbox Community Guidelines]

[Hannah]

Sorry to see you're experiencing these issues, @fransvandervleuten.

The path of your files is something that will indeed change, when upgrading from an individual account to a Business one, as the folder structure of these plans is different from one another.

If you'd like to receive support over the phone, and you're the admin of the Business team, you can reach out to our team from your admin console.

You mentioned, however, that you've already reached out to support; can you please give us the ticket number for the communication, so we can take a look?

Thanks.