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Error when trying to back up Dropbox to Goodsync after Windows 11 update

Error when trying to back up Dropbox to Goodsync after Windows 11 update

Roberto N.7
New member | Level 2

I used the Goodsync program to backup Dropbox for years without problem. Now, I installed Windows 11 and when I try to synchronize the Goodsync returns this error:

Cannot get Link info: DeviceControl failed: The file or directory is not a point for new check (error 4390)

3 Replies 3

Rich
Super User II

@Roberto N.7 wrote:

... Goodsync returns this error: Cannot get Link info: DeviceControl failed: The file or directory is not a point for new check (error 4390)


As this is an error that you're getting in GoodSync, you should reach out to them for assistance.

Roberto N.7
New member | Level 2

It also happens to iCloudDrive and OneDrive

Roberto N.7
New member | Level 2

But you are right. I will try with Goodsync. Thanks.

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    Roberto N.7 New member | Level 2
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    Rich Super User II
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