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Forum Discussion

rsingh3's avatar
rsingh3
Helpful | Level 7
2 years ago

Enable Long-term validation (LTV) for Dropbox Sign

The long-term validation (LTV) is currently not enabled on the Signature panel.

 

I work in the financial industry and some companies require us to have that option enabled so end up using other service providers. I will have to switch away from Dropbox Sign if this option can't be enabled. I am sure this will also help dropbox attract more customers if it is updated.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    This idea is open. 
     
    If you like this idea, please share how this would help you, and vote to show your support. 
     
    Our top-voted ideas are shared with our product teams to investigate in our regular reviews.
  • rsingh3's avatar
    rsingh3
    Helpful | Level 7

    Megan 
    Update: I noticed that some of my documents are coming up as LTV enabled and others don't.

    I am not sure what is the reason behind that, I checked the last 10 documents I signed but only 7 were LTV enabled and 3 were not. Could this be a glitch on Dropbox side? Maybe this needs to be moved to the ticket section instead.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi rsingh3, can I send you an email, in order for us to have a closer look into this, please? 

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