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Forum Discussion
Dropbox unstable in iPad OS Files App.
The problem I have is that Dropbox seems to crash when running on an iPAD via the apple files app. If I open an application that uses the files app, such as Pages or Final Draft, when saving to the D...
We recently upgraded the syncing experience between the Files and Dropbox and it should be more reliable now. Ensure that your Dropbox app is upgraded to receive the full benefits of this experience!
Hello, count me in, I will test again tonight to reproduce the issue.
Megan
Dropbox Staff
Dropbox StaffHi all, I reached out to you internally. Respond back to me, and we'll take it from there.
Thanks!
I do have exatcly the same issue. would appreciate if you could help me out with this.
Hmmm frustratingly I was trying to record a Screencast to demonstrate the problem on my iPad today and it worked flawlessly. I was able to create a new document in Pages, save it to Dropbox, and changes would save as expected without the application or the Files app hanging.
Not sure if this is a result of software updates, but will keep an eye on it and report back if the problem reoccurs with me.
It breaks only when uploading multiple files.
For example when I export 10 photos to a dropbox folder, the first 3 are usually uploaded before it crashes and I need to restart the iPad for it to work again!
- Hannah
Hey flaviomuff, sorry to see you're having trouble with this.
Do you mind if we reach out to you via email, so we can investigate this internally?
sure! do you have my email?
