We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

VinceM50's avatar
VinceM50
Helpful | Level 6
4 years ago

Dropbox unstable in iPad OS Files App.

The problem I have is that Dropbox seems to crash when running on an iPAD via the apple files app. If I open an application that uses the files app, such as Pages or Final Draft, when saving to the D...
App integrations
Mobile
Mobile App
Sync and upload
Third Party Integrations
  • rhut's avatar
    rhut
    10 months ago

    We recently upgraded the syncing experience between the Files and Dropbox and it should be more reliable now.  Ensure that your Dropbox app is upgraded to receive the full benefits of this experience!

superuser's avatar
superuser
Helpful | Level 6

This happens when I for example in lightroom mobile export photos to the Dropbox directory in the Files app. 

 

There is no error message, it just stops after uploaded a couple of photos in the background, while in the Dropbox app it shows the list of all uploads but nothing happens and I also cannot cancel these uploads.

A workaround I have found is using OneDrive. 

VinceM50's avatar
VinceM50
Helpful | Level 6
3 years ago

Yeah, its looking like that is where I'm going to go.
Thanks for the update.

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!