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Forum Discussion

VinceM50's avatar
VinceM50
Helpful | Level 6
4 years ago

Dropbox unstable in iPad OS Files App.

The problem I have is that Dropbox seems to crash when running on an iPAD via the apple files app. If I open an application that uses the files app, such as Pages or Final Draft, when saving to the D...
App integrations
Mobile
Mobile App
Sync and upload
Third Party Integrations
  • rhut's avatar
    rhut
    10 months ago

    We recently upgraded the syncing experience between the Files and Dropbox and it should be more reliable now.  Ensure that your Dropbox app is upgraded to receive the full benefits of this experience!

AM1981's avatar
AM1981
Explorer | Level 4

Hi Hannah.  Yes please do email me.  Do you have my email?

 

This problem drives me mad every day. 

 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi AM1981, I've sent you an email, please could you reply to it as soon as possible to look into this further?

  • DaveTip's avatar
    DaveTip
    New member | Level 2
    3 years ago

    I have the same problem, on Files, Apple Mail and in Safari it gets lost and won’t show the files. Quite frustrating, he seems to have got worse over the last few months. I can’t recall having the problem when I started using Dropbox.

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