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Forum Discussion
Dropbox unstable in iPad OS Files App.
The problem I have is that Dropbox seems to crash when running on an iPAD via the apple files app. If I open an application that uses the files app, such as Pages or Final Draft, when saving to the D...
We recently upgraded the syncing experience between the Files and Dropbox and it should be more reliable now. Ensure that your Dropbox app is upgraded to receive the full benefits of this experience!
Megan there is rarely anythig a screen shot would show as when it freezes, it doe just that freezes. Tapping a file does nothing. Force quitting the files app is the only solution that seems to work and wait for it to reload the data.
Megan The Files app has frozen again while navigating my Dropbox folder. I wasn’t even doing any complex operations — just opening some PDF files. This happens many times a day.
Edit: The frantic clicking in the gif below can barely express the sense of frustration and helpless urgency when encountering this problem at work. 🤬
I just wanted to add my name as another with this same problem. Exactly the same as the previous posters. It's been around for at least 6 months pre-dating iPadOS 15. Only solutions I've found is restarting iPad, or just waiting a while until it just fixes itself. Both of which are quite irritating because it always happens right when you are in the middle of working on something.
- Megan
Dropbox Staff
Hey guys, happy Wednesday!
Thanks for all the detailed comments. I appreciate them.
You might want to check your inbox since I sent you all the emails.
If you need anything else, do not hesitate to reach out to us!I have been having this issue for the last 6 months. Has there been a solution to it? I’m desparately looking for other solutions as I daily use the ipad and dropbox for work and this makes it super frustrating.
