cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know more about how you can find anything and protect everything? Check it out here.

Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Dropbox + calibre + android APP not working together now

Dropbox + calibre + android APP not working together now

barsci
Explorer | Level 3

Hi,

I used for long time dropbox with android app like to Calibre-go and CalibreBox to sync my calibre library with my android tablet. But from a few months the apps release an error when i try to connect with my account. In dropbox's dashboard on web the apps appear connected but in my tablet don work.

8 Replies 8

Jay
Dropbox Staff

Hi @barsci, thanks for bringing this to our attention.

 

Have you contacted the developers of the apps in question for assistance on this matter, since the apps still appear to be connected on your account?

 

Keep me updated with any details.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

barsci
Explorer | Level 3
No I didn't do it because it happened simultaneously to both apps from two different developers. I thought about some changes and I thought about some API changes by dropbox

 

Jay
Dropbox Staff

To my knowledge, there haven't been any major API changes for a while. What is the exact error you're getting when trying to connect?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

barsci
Explorer | Level 3

On Calibre-go: “Your account could not be autentinticated at this time. Please try again”
On CalibreBox: “Error communicating with the cloud”

Jay
Dropbox Staff

You could try disconnecting the apps from this page, and then reconnecting them when accessing the mobile apps again, to see if this helps.

 

If it doesn't, then you'll need to contact the developers to see if something has been amended on their end.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

barsci
Explorer | Level 3

I tried several times to disconnect from dropbox apps but the problem does not resolve.(I try now with same error)

I am convinced that it depends on dropbox because the problem arose a few months ago simultaneously on the two apps

 

Thanks for the help

Jay
Dropbox Staff

We’re unable to provide support for third-party apps or services. As the error is occurring on both these apps at the same time, I can only recommend checking with the developers and if necessary, have them contact the Dropbox team via their own accounts.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

barsci
Explorer | Level 3

I will try to contact them.

I want to try with another android device as well and see how it goes

Thanks for your help.

Need more support?