You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Dropbox and opening files in Word Office 365 - I get a white box and no ability to authorise
So this is driving me crazy 🙂
Running Ipads using JamF and Securly.
Just recently some users not all are unable to open Word / Exel etc documents from dropbox ipad application (latest ve...
Hannah
Dropbox Staff
Dropbox StaffHey Clive Beardmore, uninstalling and reinstalling both Dropbox and the Office app you're using is a pretty useful troubleshooting step, so I would suggest trying and then let us know what you find.
Thanks Hannah, however I think I have found the issue after reading some threads. I have Word, Excel, PowerPoint, Outlook, all as separate apps, but only today (after months of this issue) was prompted to download the Office 365 App (which I did not know existed). Did not have to log in as the iPad already recognised the login. I can once again use the “Open In” button and it actually works.
I’ll be back to the community after further testing.
Thank you
Clive
- Hannah
Sounds good, Clive, and thanks for the update!
If any issues come up, let us know.
