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Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey kiwirocker, how did you originally connect this app to your Dropbox?

 

Can you disconnect and then reconnect it, to see if that helps?

 

We'd also suggest reaching out to the developers/support team of this app for more info as well.

kiwirocker's avatar
kiwirocker
Explorer | Level 3
2 years ago

Hi Hannah,

I have tried disconnecting and reconnecting but to no avail. The disconnect works, but trying to connect again doesn't.

I have also emailed the developer last night but haven't heard anything back yet.

Oh, and the connection was originally via Chordbase Lite. There is an option in their Settings menu which specifically says "Import from Dropbox", along with "Export to Dropbox"

It's the "import" process that I am getting the error message.

It may well be something wrong on the app side doing it, but I originally thought it was something to do with DB.

If I get a response from the developer, I shall let you know the reply.

 

Regards

KW

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