You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Dropbox Integration with Zoom deprecated.
I discovered after the fact that Dropbox has decided to end its integration with Zoom. Apparently this ended on 5th February 2024. My last Zoom meeting 8 February 2024 did not upload to Dropbox automatically as usual which led me to investigate with both Zoom and Dropbox. I was just informed of the decision on Dropbox Chat. Apparently, I was supposed to have received an email but I can't find one and don't delete such things.
I was advised to report the issue/complaint here. The solution offered was download and Re-upload to Dropbox which I know will work (because I used to do that years ago) but when I have multiple Zoom Sessions in one Day and there isn't time between meetings to do this this is a lot of extra work for something that prior to this change was automatic. I wonder how many others are affected by this and are just as mystified as I am? I may have to consider other options to Dropbox though need to investigate these. Thanks.
Update 15th February 2024: Given the growing interest in this post and issues it is causing I have now put forward it's reinstatement here: https://www.dropboxforum.com/t5/Dropbox-ideas/Please-reinstate-integration-with-Zoom/idi-p/751519#M82875
Note: Rich a Super User II advise only one post and for others to LIKE and support it and comment otherwise it won't work.
@Mark, @bblu2095, @BHappy, @Chriskynka, @marosner, @yw40, @Rockeye , @MovingMary , @nsrubio you have all been tagged in the 'NEW IDEA post link above so hopefully you will see this or the NEW IDEA post or both. Thank you. Philip Wade
Hi everyone,
Thanks for your feedback regarding this.
The Zoom integration within Dropbox is active and working normally for all users.
If you’re having any issues accessing your Zoom recordings or the feature, let us know and we’re happy to help.
Thank you,
Sam
There's a growing number of people who have been both surprised by and inconvenienced by the sudden ending of the Integration with Zoom. Many have spent hours trying to figure out what happened and equally see it as important to their individual or organisations work. It's clear that both Dropbox and Zoom Support Agents were not informed of the ending of the Integration and there was no email about it. I was informed it took place on 5th February 2024. This suggestion is to reinstate what was and clearly will be an important integration. As at today (15th February 2024) it is still showing as a key Integration on the Zoom Platform indicating those responsible for that Page are unaware of Dropbox's decision.
If you want this Integration reinstated then please like and support and add your views to this request. Thank you. Philip Wade
Mark, bblu2095, BHappy, Chriskynka, marosner, yw40, Rockeye , MovingMary , nsrubio and thank you to Rich for the link to start this thread. He advises only one post and support here otherwise it won't work. @Jay FYII would like Dropbox to reinstate the integration with zoom. As explained above , I also received no notice about this change and spent a good amount of time trying to figure it bout with customer support who also did not know or the change . This integration is crucial for my business and I have begun to rely on it.
I would really like to have the Zoom-DropBox integration reinstated. It's very important for my business! Thanks
I would really like to have the Zoom-DropBox integration reinstated. It's very important for my business! Thanks
I just found out yesterday when I realized that my videos stopped uploading on February 8. The most frustrating thing about this is that it leaves us without an alternative solution and no time to find one. At the very least, Dropbox should have notified its paying customers one month in advance so we could find a way around this that didn't take us back to 2020 when the process was manual. I'll be anxious to hear from Dropbox on this.
skmartin108 Please see the New Idea Thread Post Link below and support this new thread with likes and comments (not more new idea posts as I am advised that would not work. It looks to work on some kind of voting system. Everyone who has commented here has been tagged in the New Idea Post. The more support on the link below particularly with Likes etc the more chances are that it will be taken notice of. Thank you Philip Wade.
https://www.dropboxforum.com/t5/Latest-news/Please-reinstate-integration-with-Zoom/td-p/751519#M82875
Great news everyone the Zoom to Dropbox Integration is now working again. Much gratitude to Sam DBX for following through on this and for Dropbox for listening to our concerns and issues. Thank you all who supported this thread and the other thread that was Live (in the "I have an idea section" now cross-linked to this one).
I am sure this will be welcomed by all.
As mwandler recently reported you do have to Edit Settings once you have re-installed assuming it was no longer visible for you (see below):
Click on Edit Settings for Zoom and click the checkbox and that will send the recordings from Zoom to your Zoom Dropbox Folder. I have just done a quick test and it worked. JOY!
In gratitude, Philip. This is going to make my One to One's with People and Online Sessions etc etc so much easier and less time consuming to manage.Much appreciated Philip Wade Sam DBX thank you so much for your persistence.
- Sam DBX
Community Manager
Thanks all for your patience and feedback!
Zoom is now back in the Dropbox App Center, however, we're still working on some minor adjustments.
We'll keep you informed!
Sam
- Mark
Super User II
Oh no!
This is pants! I use this all the time as well and also didnt get an email. There was definitely no email. It's a strange decision, and the rollout is even worse.
There are probably ways to automate it with Zapier or Make or something like that, but it would be a frustrating extra step.
Yup, the integration was deprecated. You could use APIs to write a java script to extract the recording files and upload. If you are not a developer there is a Zoom marketplace app, Salepager that can automate exporting and backing up the Zoom recordings for you.
That is pretty crappy....I received no email about this change and we were going crazy trying to figure this out over the last week. Not happy use this feature many times a week.
I can imagine BHappy it had me puzzled and the support at Zoom clearly didn't know about it (they were surprised when I informed them of what I had found) after I spoke to support at Dropbox and even the person I was chatting with had to go away and check and then came back with the most surprising and mystifying answer. I have posted this on LinkedIn in an attempt to see if others are affected and tagged Zoom and Dropbox though I have no idea if it will have any effect. Wishing you well in finding a solution for your stuff.
i agree this is utterly outrageous
no reason for the stopping, and worse no advance notice
wasted hours trying to fix the problem untill dropbox (chat) admitted to the secret
I can imagine yw40 I spent quite some time on it myself and it was Zoom I approached first and it is clear now the support agent did not know. Dropbox chat agent did not know either and had to take a few minutes out to come back with the mystifying answer!
Well, that explains why it wasn’t happening for me, either. Not a helpful decision by dropbox as far as I’m concerned.
I can imagine Rockeye and certainly from all the responses here it's been unhelpful to all those affected.
Thanks for putting this forward. I have only discovered it now after removing the Zoom app to reset integration. Zoom app no longer appears in search function.
I use this all the time and is imperative to my workflow. I too do not recall any email informing me of this change.Hey Everyone,
This depracation is very unfortunate. I hope it is resolved. In the meantime, zapier does have a simple integration to sync zoom meetings to dropbox.
If anyone wants help on this, let me know!Is it free or do you have to purchase one of the plans?
- Sam DBX
Hi everyone,
Thanks for your feedback regarding this.
The Zoom integration within Dropbox is active and working normally for all users.
If you’re having any issues accessing your Zoom recordings or the feature, let us know and we’re happy to help.
Thank you,
Sam
Thanks for this celebratemercy I've been away for a week and now it looks like its been reinstated following my original posts and support from folk like you one here. It's very good to know of this alternative.
