Dropbox Integration with Zoom deprecated.

[Philip Wade]

I discovered after the fact that Dropbox has decided to end its integration with Zoom. Apparently this ended on 5th February 2024. My last Zoom meeting 8 February 2024 did not upload to Dropbox automatically as usual which led me to investigate with both Zoom and Dropbox. I was just informed of the decision on Dropbox Chat. Apparently, I was supposed to have received an email but I can't find one and don't delete such things.

I was advised to report the issue/complaint here. The solution offered was download and Re-upload to Dropbox which I know will work (because I used to do that years ago) but when I have multiple Zoom Sessions in one Day and there isn't time between meetings to do this this is a lot of extra work for something that prior to this change was automatic. I wonder how many others are affected by this and are just as mystified as I am? I may have to consider other options to Dropbox though need to investigate these. Thanks.

Update 15th February 2024: Given the growing interest in this post and issues it is causing I have now put forward it's reinstatement here: https://www.dropboxforum.com/t5/Dropbox-ideas/Please-reinstate-integration-with-Zoom/idi-p/751519#M8... 

Note: @Rich  a Super User II advise only one post and for others to LIKE and support it and comment otherwise it won't work. 

@Mark, @bblu2095, @BHappy, @Chriskynka, @marosner, @yw40, @Rockeye , @MovingMary , @nsrubio you have all been tagged in the 'NEW IDEA post link above so hopefully you will see this or the NEW IDEA post or both. Thank you. Philip Wade

[Mark]

Oh no!

This is pants! I use this all the time as well and also didnt get an email. 

[Philip Wade]

Thanks for sharing this @Mark. I checked my emails and there is no such email. I find the decision bizarre to say the least. I am beginning to investigate alternatives but perhaps if there's plenty more here Dropbox might be persuaded to re-consider.

[bblu2095]

There was definitely no email. It's a strange decision, and the rollout is even worse.

There are probably ways to automate it with Zapier or Make or something like that, but it would be a frustrating extra step.

[Philip Wade]

I am not familiar with those but thank you for the suggestion @bblu2095.

[BHappy]

That is pretty crappy....I received no email about this change and we were going crazy trying to figure this out over the last week.  Not happy use this feature many times a week.

[Philip Wade]

I can imagine @BHappy it had me puzzled and the support at Zoom clearly didn't know about it (they were surprised when I informed them of what I had found) after I spoke to support at Dropbox and even the person I was chatting with had to go away and check and then came back with the most surprising and mystifying answer. I have posted this on LinkedIn in an attempt to see if others are affected and tagged Zoom and Dropbox though I have no idea if it will have any effect. Wishing you well in finding a solution for your stuff.

[Chriskynka]

Hi! Since feb 8 my records from Zoom have stopped loading in dropbox
I checked all settings, but nothing helps

Are there any problems currently synchronizing zoom and dropbox? who knows?

[Jay]

Hi @Chriskynka, thanks for bringing this to our attention.

Could you clarify how you were linking Zoom and Dropbox together?

Was this via the Zoom app itself, saving recording in the Dropbox folder, or another method?

This will help me to assist further!

[Chriskynka]

I linked the zoom app to dropbox and allowed to upload recordings to the cloud in ZOOM