Cannot View PDF files with Adobe Acrobat while Dropbox is syncing with ArcGIS Pro running

[idsanalyst3]

When Dropbox gets hung while syncing, adobe acrobat stops working. My team uses Dropbox with ArcGIS Pro, and there are a lot of files being synced. We usually manage and do not have a problem with other applications. Recently my entire team has been unable to use Adobe Acrobat while ArcGIS Pro is running or was recently opened due to the hung syncing errors. We are unable to open any PDF files through acrobat, whether or not they are saved locally or on Dropbox. The work around solution to these errors has been to force-close Dropbox and Acrobat will open all the PDFs soon after. Is there anything that can be done to solve this reoccurring problem? 

[Jay]

Hi @idsanalyst3, thanks for bringing this to our attention.

Could you clarify what that program is an how it could affect the Dropbox desktop application and the syncing process for you to view PDF files?

This will help me to assist further!