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Forum Discussion

CClove's avatar
CClove
New member | Level 2
3 years ago

how do you set up an audio file so if someone buys they can access it?

I have an audio file and I used the dropbox shop. I want to make sure that once someone buys it they can access the file? I am not sure how it needs to be set up.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hey CClove! Thanks for posting your question here.

     

    After a user has completed the purchase, they should receive an email with instructions on how to access the file and download it. This email should be sent to the email address they used at the time of the purchase.

     

    If you have any other questions though or you need something else, give me a nudge!

    • CClove's avatar
      CClove
      New member | Level 2

      Thank you. Is there a way to send it automatically  when someone purchases it?

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Hey CClove, sorry to jump in, but I just wanted to mention that buyers of your products can download the file they purchase by default. To prevent people from downloading your file, you can check the View Only option.

         

        You can find more information about this in this Help Center article as well, so feel free to have a look there too. 

         

        Let us know if you have any follow up questions. 

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