Learn how to make the most out of the Dropbox Community here 💙.
Forum Discussion
how do you set up an audio file so if someone buys they can access it?
I have an audio file and I used the dropbox shop. I want to make sure that once someone buys it they can access the file? I am not sure how it needs to be set up.
Nancy
Dropbox Staff
Dropbox StaffHey CClove! Thanks for posting your question here.
After a user has completed the purchase, they should receive an email with instructions on how to access the file and download it. This email should be sent to the email address they used at the time of the purchase.
If you have any other questions though or you need something else, give me a nudge!
Thank you. Is there a way to send it automatically when someone purchases it?
- Walter
Hey CClove, sorry to jump in, but I just wanted to mention that buyers of your products can download the file they purchase by default. To prevent people from downloading your file, you can check the View Only option.
You can find more information about this in this Help Center article as well, so feel free to have a look there too.
Let us know if you have any follow up questions.
About Dropbox tips & tricks
Learn how to get the most out of Dropbox with other users like you.
