We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Connie A.'s avatar
Connie A.
New member | Level 1
10 years ago

I keeping getting a message that file name is too long

When I move some files over to dropbox I get a message that says the name is too long. Dropbox accepts the file but won't let me rename or even move it onto my desktop so I can shorten the name, ex. an invoice for a client.

  • From here: https://help.dropbox.com/syncing-uploads/files-not-syncing

    Max character length

    Windows only allows file and folder names of 260 characters or less. On top of this limit, certain applications—such as Microsoft Excel—have shorter limits (218 characters).

    Note that Windows counts the file path as part of the name, so the sample file path below would be 142 characters, not 16:

    C:\Users\Panda\My Documents\Dropbox\Creative Nonfiction\My Autobiography\Favorite Things\Favorite Foods\Bamboo\Family Recipes\Fresh Leaves.doc

    Versions 3.0 and higher of the Dropbox desktop application are able to read and write to locations that are longer than 260 characters long without problems. However, some applications might still be subject to the Operating System limits and may have problems accessing files that are in long paths.

    For example, if you have an Excel 2010 file in a path that is 260 characters long, Dropbox will sync it to your computer but when you try to open it Excel will show an error message like "File Cannot be accessed". You can read more about Office and Microsoft path limitations on their Help Center. In general, all you need to do to open those files is to shorten the name or move the file or folder to a higher-level folder.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    From here: https://help.dropbox.com/syncing-uploads/files-not-syncing

    Max character length

    Windows only allows file and folder names of 260 characters or less. On top of this limit, certain applications—such as Microsoft Excel—have shorter limits (218 characters).

    Note that Windows counts the file path as part of the name, so the sample file path below would be 142 characters, not 16:

    C:\Users\Panda\My Documents\Dropbox\Creative Nonfiction\My Autobiography\Favorite Things\Favorite Foods\Bamboo\Family Recipes\Fresh Leaves.doc

    Versions 3.0 and higher of the Dropbox desktop application are able to read and write to locations that are longer than 260 characters long without problems. However, some applications might still be subject to the Operating System limits and may have problems accessing files that are in long paths.

    For example, if you have an Excel 2010 file in a path that is 260 characters long, Dropbox will sync it to your computer but when you try to open it Excel will show an error message like "File Cannot be accessed". You can read more about Office and Microsoft path limitations on their Help Center. In general, all you need to do to open those files is to shorten the name or move the file or folder to a higher-level folder.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    To do so will ultimately be suicide for those companies. Keep voting with your feet everyone.

    I'm not quite sure Microsoft have had any issues with these limits, however, remember it is them imposing this and so it is them you need to move from. 

  • Joseph L.2's avatar
    Joseph L.2
    New member | Level 1

    We all have the same requirement. Human beings love to classify and breakdown knowledge into digestible portions so we can make sense of our thoughts and stay organised. It is unreasonable that any data storage service would seek to limit the ability for us to organise our data in the same way we organise our thoughts. To do so will ultimately be suicide for those companies. Keep voting with your feet everyone.

     

  • Andres B.6's avatar
    Andres B.6
    New member | Level 2

    I get the same problem.

    I don't understand why dropbox insists that "Versions 3.0 and higher of the Dropbox desktop application are able to read and write to locations that are longer than 260 characters long without problems. However, some applications might still be subject to the Operating System limits and may have problems accessing files that are in long paths." and I am still getting the same issue.

  • Roman H.3's avatar
    Roman H.3
    New member | Level 1

    I have the same problem. Trying to name file like this "Документація конкурсних торгів або кваліфікаційна документація" and have this error.

  • Mojadded_Hasan's avatar
    Mojadded_Hasan
    New member | Level 2

    firest you need to change file ex . than you upload you file

     

    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]

  • Clayton H.'s avatar
    Clayton H.
    New member | Level 2

    Try to shorten the name from inside the web client of dropbox instead... dropbox has an issue where they accept filenames over 256 characters but it causes nothing but errors when it slaps that onto your computer.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!