We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Amy
10 months agoCommunity Manager
How to get started with Selective Sync
Welcome to the Dropbox Community forum! We're thrilled to have you on board, and we want to make sure you get the most out of your Dropbox experience right from the start. Today, we're going to talk ...
Hannah
Dropbox Staff
Hey there, GG325, the Dropbox application is the same for all our users.
Can you perhaps send us some screenshots of how the app appears for you?
GG325
3 months agoHelpful | Level 6
Yes, I can, but could you please let me know how to send screenshots. I saved 3 screenshots on my harddrive as png files (is this format OK? When I click on the camera (in the tools above, in this chat window) it brings up an "insert/edit image" menu with boxes to fill in. The boxes are asking for Source, Image description, Dimensions
All boxes are blank and have no dropdown menus to assist me in what to do. thanks so much. I'm so new at all of this.
About Dropbox for Beginners
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!