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Forum Discussion
nle
8 years agoNew member | Level 2
Sign-in Failed. Sorry, an unexpected error occurred. Please try again later. [iOS 11, iPad Air]
Setting up a clean install of iOS 11.03 on an iPad Air.
I'm trying to sign-in to Dropbox, with two-factor authentication.
- I enter my username and password Get the SMS with the 6 digit code. Enter
- Get the SMS with the 6 digit code. Enter
- Enter the code, and get the error message: "Sign-in Failed. Sorry, an unexpected error occurred. Please try again later."
- I get an e-mail from Dropbox confirming a new login from an iPad, and wanting me to confirm it is me.
I have tried 8 times, rebooted iPad, uninstalled/reinstalled Dropbox. No luck.
It's really annoying since I need Dropbox to get into my 1Password account, to set up a bunch of other accounts.
- Maybe this was a temporary glitch? I just tried again and am now logged in.
- Mike A.26New member | Level 2I'm seeing a similar issue on a fresh iPhone, iOS 11.
- I'm using Google Authenticator for the 2-factor authentication codes.
- Login fails with "Sign-in Failed. Sorry, an unexpected error occurred. Please try again later."
- I don't get any emails from Dropbox about new logins.
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