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nle's avatar
nle
New member | Level 2
8 years ago

Sign-in Failed. Sorry, an unexpected error occurred. Please try again later. [iOS 11, iPad Air]

Setting up a clean install of iOS 11.03 on an iPad Air.   I'm trying to sign-in to Dropbox, with two-factor authentication. I enter my username and password Get the SMS with the 6 digit code. Ent...
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  • Mike A.26's avatar
    Mike A.26
    8 years ago
    Maybe this was a temporary glitch? I just tried again and am now logged in.
Mike A.26's avatar
Mike A.26
New member | Level 2
8 years ago
I'm seeing a similar issue on a fresh iPhone, iOS 11.

- I'm using Google Authenticator for the 2-factor authentication codes.
- Login fails with "Sign-in Failed. Sorry, an unexpected error occurred. Please try again later."
- I don't get any emails from Dropbox about new logins.
  • Mike A.26's avatar
    Mike A.26
    New member | Level 2
    8 years ago
    Maybe this was a temporary glitch? I just tried again and am now logged in.
    • nle's avatar
      nle
      New member | Level 2
      8 years ago

      Just tried, and it worked here also. So yes, probably a temporary glitch.

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        8 years ago
        Dropbox has been having service impacting issues today.

        All, however, have now been resolved: https://twitter.com/DropboxSupport/status/919191619445784579

        Just to try and keep things tidy (and so in future others dont use this thread) I'm going to close it. If you need any more help in the future please do start a new one though!

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