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Ive linked my account to the headset but none of my files are showing even though they are supported file types. i asked oculus and was told to ask here because they said it wasnt an issue with the headset but with the service.
Mods can go ahead and delete/lock this thread...i found a workaround for it...problem was i dont have (and dont plan to have) a PC so i couldnt just plug it in and transfer but i just used my xbox to upload from the external drive the videos where on, downloaded them on to my tablet from there, reformatted them, then uploaded to google from tablet and downloaded them on to the headset from there...took a bit of time but it works 😄
I have the same Problem. First it worked, now it can´t find any media. But same Problem with google photos. Perhaps it´s an oculus failure.
Thanks for posting about this @Carnage15987.
In general, a VR machine or desktop is not the best environment for Dropbox.
I found this discussion in the Community regarding O.
How can I use Dropbox to transfer files to Oculus Go?
Setting up the Dropbox app on a virtual machine or desktop or sync virtual machine program files could work however, we cannot really indicate whether it would work fully as expected, considering each third party VR software, may have unexpected configurations.
Hope this clarifies things. Feel free to ask more questions!
Fiona
Community Moderator @ Dropbox
dropbox.com/support
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Mods can go ahead and delete/lock this thread...i found a workaround for it...problem was i dont have (and dont plan to have) a PC so i couldnt just plug it in and transfer but i just used my xbox to upload from the external drive the videos where on, downloaded them on to my tablet from there, reformatted them, then uploaded to google from tablet and downloaded them on to the headset from there...took a bit of time but it works 😄
Thank you all for reporting this difficulty you are facing with the third party app.
@Carnage15987 Special thanks for providing your workaround to help others.
Unfortunately I don't have much to offer to help with this, as it was always questionable if Dropbox can operate on VR environments and not recommended.
I hope this discussion can continue, though so I will not accept the workaround as a solution for now. I hope you can find more workarounds to accomplish this sync.
If you get information from the third party side of things, feel free to add it to this thread.
Wish I could be more helpful. Thank you all for your participation!
Fiona
Community Moderator @ Dropbox
dropbox.com/support
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Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
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Yes me too i have the same problem. It appeared after the last Oculus Quest Update V12.
So it is an Oculus Problem and there are People already posting in the Oculus comunity support section. I hope Oculus will see it and can fix it soon, because Dropbox is one of the few ways to easily transfer files..(in my case 3D stereoscopic Pictures and Videos) to this device and into the Oculus Gallery.
Thanks for the heads up @JohannesMeyer.
So new to the Community, but so helpful already! Welcome.
If you get more updates from the third party side of things keep us posted.
Thanks again!
Fiona
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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