cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.

Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

error 500 when trying to access a folder with a shared_link using Dropbox API

error 500 when trying to access a folder with a shared_link using Dropbox API

timrobinson33
Helpful | Level 5
Go to solution

Hello,

I am trying to get the contents of a folder using a shared link like this:

 

{"path": "", "shared_link": {"url": "https://www.dropbox.com/sh/xxxxx"}}

 

I have tried both direct HTTP using postman and also using the Dropbox Javascript API, with exactly the same results - both times I get an HTTP 500 response but no error detail

 

if I use a folder path like this it works fine:

 

{"path": "/SomeFolder "}

 

I have tried different shared links, different folders, different access tokens, even different user accounts but every time the same result

 

1 Accepted Solution

Accepted Solutions

Greg-DB
Dropbox Staff
Go to solution

This should be working again now. Please let us know if you're still seeing any issues. Thanks!

View solution in original post

3 Replies 3

Здравко
Legendary | Level 20
Go to solution

As always, status doesn't show any incidents. 🤦 The staff will say - this incident is NOT meaningful/important enough. 🤷

Greg-DB
Dropbox Staff
Go to solution

Thanks for the report! We're looking into it. I'll follow up here once I have an update for you.

Greg-DB
Dropbox Staff
Go to solution

This should be working again now. Please let us know if you're still seeing any issues. Thanks!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Greg-DB Dropbox Staff
  • User avatar
    Здравко Legendary | Level 20
What do Dropbox user levels mean?