Newly uploaded files create_shared_link API 500 internal

[boomtech]

Our subscription payment failed and I just purchased it.

Now we get 500 internal server errors using API 

https://api.dropboxapi.com/2/sharing/create_shared_link with Bearer token Authorization. It is working properly on old files but when we upload a new file it gives an error.

PLEASE FIX IT ASAP.

[Greg-DB]

The /2/sharing/create_shared_link endpoint is deprecated in favor of the /2/sharing/create_shared_link_with_settings endpoint. Please switch to /2/sharing/create_shared_link_with_settings and let me know if you're still seeing a server error on that as well.

[boomtech]

Hey Greg,

Now we get 

 "We’ve interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this."

[boomtech]

I believe this is because of payment as we didn't upload anything suspicious in this period. Only images or PDF. It so strange. We've just payed more than $300 and experiencing such a problem. It's a huge issue for our customers. Can you please do something 

[Greg-DB · Accepted solution]

For account issues like that, please contact support.