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anandjpr's avatar
anandjpr
Explorer | Level 3
4 years ago

Issue in getting content of PDF/Doc etc

We are consuming dropbox api from our Delphi App.

We are facing issue in getting PDF from dropbox(Upload,delete is working fine).

 

Getting Blank PDF

 

Except text file i am facing issue in getting file content(png,Doc,Pdf)
please suggest what wrong is happening there.

 

  • Greg-DB's avatar
    Greg-DB
    4 years ago

    Thanks! That does show the raw PDF data, indicating that the Dropbox API call itself did succeed and return the file data.

     

    That being the case, it looks like the issue here is with writing that data to the local filesystem. As that's not related to the Dropbox API itself, I'm afraid I can't offer much help with that. You'll need to debug that part of your code, such as the "SaveToFile" method. For instance, make sure you have the right local path and that you have the permissions needed to write to that path.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    First, can you confirm that the "/test/BackcardHTTPS.pdf" file on Dropbox itself is not empty and does contain the expected data?

     

    Then, can you inspect the API response? Check the status code; if it's not 200, then the call failed for some reason. You should also check the response headers for metadata, and response body for the file data, if the call succeeded. If it failed, there should be some error.

     

    By the way, you shouldn't post your access token like that. You should redact it from your image, and then revoke and replace it.

    • anandjpr's avatar
      anandjpr
      Explorer | Level 3

      I have checked  "BackcardHTTPS.pdf" contain proper data.

      And Api response is code is 200.

       

      When I am trying to read text file(*.txt) every thing is working fine.

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff

        What about the rest of the response? What's in the headers and body?

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