How long does it take to update file preview image (thumbnail) If document content is changed or new

[Rolana]

Hello! Could you please help me? How long does it take to update file preview image (thumbnail) If document content is changed or new version of file was uploaded?

[Walter]

Hey @Rolana, thanks for using Dropbox and welcome to the Community!

Edits you apply on your Dropbox files should be syncing immediately on your connected devices and our website.

Let me know if you have anything else to ask!

[Rolana]

And is thumbnail field (in response of /get_thumbnail_batch endpoint) also updated immediately after edits applied on files?

https://www.dropbox.com/developers/documentation/http/documentation#files-get_thumbnail_batch

[Jay]

Hi @Rolana, the thumbnails should be updated more or less immediately, however, I'll move your thread to the API section for a more precise answer.

[Rolana]

Thank you very much! I missed that there is such section 😅

[Greg-DB · Accepted solution]

@Rolana There isn't a documented guarantee on this for /2/files/get_thumbnail_batch, but changes should be reflected more or less immediately.

[Rolana]

@Greg-DB Is there a chance that some previews can be generated in 10 or more minutes after changes applied?

[Greg-DB]

@Rolana There's no particular guarantee on that. Can you clarify if something isn't working for you? For example, are you are seeing delays of 10 minutes in practice?

[Rolana]

No, it works perfect now) I'm trying to implement logic of updating dropbox files preview dynamically (every time user makes some changes in file they must appear in my app) and I'm just preparing for unexpected situations

[Rolana]

Thank you for your help 😄