You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

sanjeev_hansanur's avatar
sanjeev_hansanur
Explorer | Level 4
3 years ago

Exception in 2/files/download: "unsupported_file"

We are trying read content of paper file, getting below exception com.dropbox.core.v2.files.DownloadErrorException: Exception in 2/files/download: "unsupported_file" at com.dropbox.core.v2.files.D...
API
mansi2821's avatar
mansi2821
Explorer | Level 4

hy Здравко 

 

What i meant is i have paper doc in my dropbox account and when i try to download those documents using dropboxClient.Files.DownloadAsync()

i am facing error 

 

System.AggregateException: One or more errors occurred. ---> Dropbox.Api.ApiException`1[Dropbox.Api.Files.DownloadError]: unsupported_file/..
at Dropbox.Api.DropboxRequestHandler.<Dropbox-Api-Stone-ITransport-SendDownloadRequestAsync>d__15`3.MoveNext()
--- End of inner exception stack trace ---
at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
at InfinniumDropBoxConsumer.Business.InfinniumDropBoxConsumer.DownloadFile(DocumentDetailFromConnector documentDetail, Boolean dataInsight, DateTime modifiedDate, Int32 retry)
---> (Inner Exception #0) Dropbox.Api.ApiException`1[Dropbox.Api.Files.DownloadError]: unsupported_file/..
at Dropbox.Api.DropboxRequestHandler.<Dropbox-Api-Stone-ITransport-SendDownloadRequestAsync>d__15`3.MoveNext(); Request Id: eda9da2f079140abbcf8c81f907debd9<---

 

is there a way i can download these documents 

Здравко's avatar
Здравко
Legendary | Level 20
3 years ago
mansi2821 wrote:

...

is there a way i can download these documents 

You didn't post particular file metadata, but file type, you're referring to, is not usually downloadable, so:

Direct download - No.

Export - Yes. 😉

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    mansi2821 I see you've also posted this in a new thread, so I'll follow up with you there.

     

    For future reference, please note it is not necessary to post the same question in multiple threads.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

5,915 PostsLatest Activity: 4 hours ago
333 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!